Published on 25 May 2018. Last updated on 17 August 2018.
The Walker Bay Shop UK team operates this website and its services.
What personal data we collect and why we collect it
Credit or debit card information
When customers pay for products you provide your credit or debit card information so that we can process the transaction. We do not store this data. It is securely handled by Stripe. See Stripe’s privacy policy for more information.
Product reviews
When customers leave reviews for our products we store the data you provide, as well as your IP address and browser information (non-identifiable data, also known as “user agent string”) to detect and prevent spam.
Contact form
When visitors use our contact form the data you provide is sent to our team in an email. We request that you provide your name and a phone number or email address so that we can respond to your inquiry.
Cookies
If you leave a product review or comment you may choose to save your name, email address, and website. We keep this cookie so you don’t need to type that again next time. This cookie expires after one year.
If you create an account, we create a cookie to test your browser accepts cookies. This cookie expires when you close your browser.
When you log in, a login cookie remembers you for two days or until you log out. If you choose the “Remember Me” option when logging in, the login cookie will remember you for 14 days.
A cookie “expires” when your browser deletes it.
Third party embedded content
Modern browsers have functionality to delete cookies if you wish. Check your browser’s documentation for more information on this.
Information on our website may include embedded content from third parties. This could be videos, images, Twitter posts, and so on.
We can’t control this third party content. It may track how you interact with it in a way that can identify you. This behaviour should be explained in the relevant third party’s own privacy policy.
Google Analytics
We use Google Analytics to collect anonymous usage data about how you use it, and also cookies to help facilitate that. Google Analytics does not collect any personally identifiable information about you when you’re using this website.
How long we keep your data
We keep all data for at least one year.
For users that create an account with us, we store the information you give us indefinitely so it is there when you next log in. You can can see, edit, or delete your personal information at any time. Our team can also see, edit, or delete that information.
Your legal rights
You are legally entitled to request a copy of all your personal data, as well as request its removal. We can’t remove data that we need for tax or legal purposes. That data will be made anonymous instead, so it is no longer personally identifiable.
To request a copy of your personal data or request its deletion, contact us.